Matilda moved from Penrith to a new area in North West Sydney. No services had been linked up properly within her NDIS plan and she did not know how to use the funding in her plan. She had no support from her family or other service providers at her NDIS Plan meeting.
Since then, one of our Support Coordinators has been able to request increased funding and link her up to drop in support, to help with grocery shopping, cooking, planning and time schedules.
Our Support Coordinator also arranged travel training, so Matilda feels confident in travelling on public transport around her new home. They then linked her to 1 on 1 counselling sessions to keep building her confidence and improve her mental health.