Talk to a Support Coordinator
About Millie Zhang
I have been at Achieve Australia for two and a half years. I started as a Social Educator at the Araluen Day Program, then went on to become a Behaviour Support Clinician and am now a Support Coordinator.
The Signature Behaviour that I align with most is “We deliver on our promises”. As a Support Coordinator, we are meeting and connecting directly with people with disabilities and have the opportunity to understand who they are as individuals and what their ambitions and goals in life are. I particularly enjoy meeting and supporting participants and families that are not from Australia and do not speak English. Seeing the improvements and benefits the NDIS has on their lives and them being able to lead a much better quality of life in Australia is so rewarding and heart-warming to see.
Fun Fact: I have a dog named Hubble, named after the space telescope and I can play the saxophone just as bad as Lisa Simpson.
About Billie Le
I have been with Achieve for one year as a Social Educator and Support Coordinator.
My favourite Achieve Signature Behaviour is “Be consistent and lead by example”. To me this means providing the same support to others that you would want to have for a family member or friend to ensure that the standard and quality of support is high. By leading a good example, it helps others do the same. I enjoy being able to provide support to people who are unable to support themselves and to see participants reach their goals.
Fun Fact: I like to paint in my spare time.
Roland Zilong Ma
About Roland Zilong Ma
I have worked with Achieve Australia for almost three years, initially as a social educator when I was completing my university degree. I then worked for Western Sydney Public Health for a short time and then returned to Achieve as a Support Coordinator.
My favourite Achieve Signature Behaviour is “Listen, create deliver and repeat”. I feel that it is important to listen with an open heart, particularly for participants who are non-verbal, to ensure we really understand them. I enjoy being able to make a change in people’s life. I like to help people to achieve or do something they have only dreamed of before and seeing the joy in their eyes.
Fun Fact: I can spend days in my house without going out, as I have a million ways of keeping myself entertained such as playing games, watching shows, playing guitar/harmonica, gardening, painting, reading, exercising and using my telescope.
About Chiara O’Neill
I have been with Achieve Australia for two and a half years in during that time have been a Social Educator, Team Leader of a day service, and have been a Support Coordinator since December.
My favourite Signature Behaviour is “Listen, create, deliver and repeat” as it’s important to listen to participants and to create and deliver services that will help them to achieve their goals. I love seeing the participants grow more confident in voicing what it is they want to achieve and having choice and control over who provides services for them.
Fun Fact: I’m currently writing a book set in Europe during WW2.
About Tamara Junghans
I have been a Support Coordinator at Achieve Australia for six months and am passionate about being able to assist people to achieve their goals and support them along the way.
My favourite part about being a Support Coordinator is being able to meet people, listen to what they want to do and help facilitate what they want to achieve. This is why my favourite Signature Behaviour is to “Listen, create, deliver and repeat”.
Fun Fact: In 2000, I participated in the opening ceremony of the Olympic games in Sydney.
About Louise Colnan
I have been at Achieve for 27 years in a variety of roles including as a Social Educator, Community Living Manager, Social Networker, Family Liaison Officer, Employment Consultant and more recently as a Support Coordinator.
I enjoy looking for new and innovative ways to support individuals so that they can enjoy a rich and fulfilled life. The best part about my job is that I get to meet lots of interesting people, connect them to their community and supports, and see the positive impact the NDIS has on people’s lives.
About Erin Turner
I have been at Achieve for more than 10 years working on numerous projects and in various roles, including management and now Support Coordination.
I have a Master’s Degree in Human Services Management and Policy, a Graduate Diploma in Human Services, and a Diploma in Business Management. I enjoy working closely with participants and seeing the positive impact the NDIS is having on their lives.
About Rachel Lui
I’ve been at Achieve since October 2018. I graduated from the University of New South Wales majoring in Social Work.
I love and enjoy my role as a support coordinator because each day that presents itself is never the same. There’s always exciting challenges ahead!